Industries

Spend the hours on clients, not admin

Client portals, appointment booking, document workflows, time and billing and CRM for law firms, accountants, consultancies, agencies and clinics — built around the way your practice already works.

Flexible payment, agreed with each business.

Software for Professional Services

A practice sells time and judgement, and both leak through admin: chasing signatures, re-entering the same client details, invoices that go out late. We build the software that closes those gaps — client portals, scheduling, document workflows, billing and CRM — for firms of every size, worldwide.

Most firms come to us with one bottleneck: documents scattered across email and messaging apps, appointments handled by phone, or hours that never quite make it onto an invoice. We fix that first, then connect the rest so client records, work and billing read from the same data. Where AI helps — first drafts, summaries, sorting incoming files — we build it with a person reviewing before anything leaves the firm. Every job is scoped in writing before work starts.

What we build for this sector

  • Client portals

    Secure portals where clients see their matters, upload documents, sign, pay and message the team, on any device.

  • Scheduling and appointments

    Online booking, staff calendars, reminders by SMS, Telegram or email, and intake forms completed before the meeting.

  • Document management and e-signature

    Templates, versioning, approvals and signing flows so agreements move from draft to signed without paper or lost emails.

  • Time and billing

    Time capture, matter or project budgets, invoices and payment collection, with reporting on utilisation and unpaid fees.

  • CRM and client records

    One record per client from first enquiry to ongoing work, with follow-ups and a history the whole team can see.

  • AI drafting and summarising

    First drafts, summaries and extraction from long documents, with human review built into the flow before anything is sent.

Why this sector works with Baal

  • Confidential by design

    Access controls, audit trails and hosting choices that fit professional confidentiality and what your clients expect.

  • Hours that get billed

    Time captured as the work happens and invoices produced from it, so fees are not lost to admin.

  • Documents that move

    Drafting, review, signing and storage in one flow, with a record of who did what and when.

How we work

  1. 01

    Talk

    You tell us what you need, on WhatsApp, Telegram or the form, and you are talking to the team from the first message. We ask questions until we understand the problem properly — usually the same day.

  2. 02

    Quote

    We put the scope, the fee and the timescale in writing before any work begins. No surprises later.

  3. 03

    Build

    We build in stages and show you working software as it progresses, not only at the end.

  4. 04

    Support

    After release we stay on for updates, fixes and changes as your business grows. Ask for a change and it is done in days, not queued for next quarter.

Frequently asked questions

We already use Microsoft 365 or Google Workspace and a practice tool. Can you build around them?

Yes. We integrate with what you have wherever it offers an API or an export — calendars, mail, storage, accounting — and only replace a tool when it is holding you back.

How do you handle client confidentiality?

Access is restricted by role, actions are logged, and data is hosted where you choose. We agree the requirements in the scope and build to them, and AI features are built so your client documents are not used to train shared models.

Will AI drafting replace our staff's judgement?

No. AI produces a first draft or a summary; a qualified person reviews and approves it. It removes the typing, not the responsibility.

Ready to build something?

Tell us about your business and your idea. Message the team directly on WhatsApp or Telegram, and we will ask what we need to know, then send you a proposal.

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