Payment gateways
Stripe, PayPal, Apple Pay, Google Pay and local gateways such as KHQR, working in your app or site.
- Stripe and PayPal
- Apple Pay and Google Pay
- Local gateways
Part of Payments & connections
Do business where the conversation already is
Telegram bots and WhatsApp Business automation for ordering, booking, notifications, lead capture and support — connected to your systems, so a message becomes an order, not a note on a pad.
Flexible payment, agreed with each business.
Channels and payments the bots connect
- Bots, notifications and enquiries
- Business messaging and bots
- Enquiries from your Facebook page
- Cards and wallets worldwide
- Card and QR checkout
- Bakong QR payments and bank transfers
Names and marks belong to their owners. We build with these tools; no partnership, endorsement or certification is implied.
Telegram Bots & WhatsApp Automation
Across much of the world business happens on WhatsApp; in some markets it happens on Telegram. A bot that takes the order, confirms the booking, sends the delivery update and answers the common questions saves your staff hours of typing and stops customers waiting for a reply.
We connect bots to the systems behind them — the order book, the booking calendar, the CRM, the payment gateway — so a conversation ends in a real transaction. The pattern is the same every time: capture the lead, qualify it, hand it to the right person. Where a question needs a human, the bot hands over cleanly with the history attached.
Why have it built by Baal
Answers instantly, all day
Orders, bookings and questions handled the moment they arrive, including outside office hours.
Connected, not a toy
Bots that write to your real systems: orders, calendars, CRM, payments and notifications.
Hands over to people
When a conversation needs a human, it goes to one, with the context, rather than dead-ending.
What we build
Telegram ordering bots
Menus, carts, delivery details and payment links inside Telegram, feeding orders straight to your kitchen or warehouse.
Booking and appointment bots
Availability, confirmation and reminders for clinics, salons, classes, tours and services.
Notifications and alerts
Order status, delivery updates, payment receipts and internal alerts sent to customers and staff.
WhatsApp Business automation
Automated replies, message templates, order updates and lead capture on the WhatsApp Business platform.
Lead capture and qualification
Enquiry bots that collect what you need to quote and route the lead to the right person.
Support and FAQ bots
Common questions answered automatically, with AI where useful and hand-off to staff where not.
Explore this division
Connect other software to yours
Open your system to partners, apps and websites, safely and on your terms.
- APIs for mobile and web apps
- Partner and public APIs
- API documentation and sandboxes
Systems that talk to each other
Accounting, ERP, CRM, delivery, SMS, maps and marketplaces, connected.
- Accounting and ERP integration
- CRM and marketing platforms
- Delivery and logistics
Payments & connections
Take payment any way your customers pay, and make the systems you already run talk to each other.
- Payment gateway integration
- Subscriptions, credits and top-ups
- API development and documentation
How we work
- 01
Talk
You tell us what you need, on WhatsApp, Telegram or the form, and you are talking to the team from the first message. We ask questions until we understand the problem properly — usually the same day.
- 02
Quote
We put the scope, the fee and the timescale in writing before any work begins. No surprises later.
- 03
Build
We build in stages and show you working software as it progresses, not only at the end.
- 04
Support
After release we stay on for updates, fixes and changes as your business grows. Ask for a change and it is done in days, not queued for next quarter.
Frequently asked questions
Which is better, Telegram or WhatsApp?
Whichever your customers use. For many customers it is WhatsApp; in some markets it is Telegram. We build for both, and the same backend can serve each.
Can the bot take payment?
Yes. Bots can issue payment links or QR codes through Stripe, PayPal or a local gateway such as KHQR and confirm the order when payment lands.
What happens when the bot cannot answer?
It hands the conversation to a member of staff, with the history, and can notify them on Telegram. A bot should make your team faster, not hide you from customers.