Cloud hosting & DevOps
Reliable hosting, automated deployments and monitoring, set up and run for you.
- Cloud hosting
- CI/CD pipelines
- Monitoring and alerts
Part of Hosting & Support
Someone to call, every month
Ongoing support plans for apps, websites and business systems: updates, security patches, fixes, small changes and monitoring, with response times agreed in writing.
Flexible payment, agreed with each business.
Infrastructure we build and host on
- DNS, CDN, edge hosting and security
This site runs on it. Other providers are chosen to fit each system and named in the quote. Names and marks belong to their owners. We build with these tools; no partnership, endorsement or certification is implied.
Maintenance & Support Plans
Software does not stay finished. Operating systems change, libraries need patching, a form breaks, a customer finds a bug, the business needs one more field. A support plan means all of that has a home, and a person responsible for it.
Every plan is built around what your system actually needs, so a brochure website and a busy booking platform do not get the same plan. Response times are agreed in writing, work is logged so you can see what was done, and larger changes are scoped separately as their own piece of work.
Why have it built by Baal
Response times in writing
You know how quickly we will respond and to what, because it is in the agreement rather than assumed.
Patched before it matters
Security updates and dependency upgrades applied routinely, not after something has gone wrong.
Every job logged
A clear record of what was done and when, so you always know what your plan is delivering.
What we build
Updates and patches
Framework, library, server and operating-system updates applied and tested on a regular cycle.
Bug fixes
Faults reported by you or your users diagnosed and fixed within the agreed response time.
Small changes
Text, content, settings, minor features and integrations adjusted as the business moves.
Monitoring and backups
Uptime and error monitoring with scheduled backups, so problems are seen early and data is safe.
App store compliance
Operating-system and store policy changes handled so your app stays listed and working.
Advice on call
A team who knows your system and can answer questions before you commit to bigger work.
Explore this division
Software rescue & modernisation
Taking over, repairing, finishing and upgrading software built by someone else.
- Code review and audit
- Takeover and stabilisation
- Finishing unfinished projects
Hosting & Support
Hosting, support and rescue for the software your business cannot do without.
- Cloud hosting and DevOps
- Hosting and maintenance
- Maintenance and support plans
How we work
- 01
Talk
You tell us what you need, on WhatsApp, Telegram or the form, and you are talking to the team from the first message. We ask questions until we understand the problem properly — usually the same day.
- 02
Quote
We put the scope, the fee and the timescale in writing before any work begins. No surprises later.
- 03
Build
We build in stages and show you working software as it progresses, not only at the end.
- 04
Support
After release we stay on for updates, fixes and changes as your business grows. Ask for a change and it is done in days, not queued for next quarter.
Frequently asked questions
How is a plan put together?
Around what you run, how critical it is and how much change you expect. We put what the plan covers and the response times in writing before it starts.
What counts as a small change?
Something that fits within what the plan covers: content, settings, a minor feature, a new field or report. Anything larger is scoped separately, so there are no surprises.
Can we cancel?
Yes, on the notice period set out in the agreement. Your code, accounts and documentation stay yours throughout, so leaving is straightforward.