AI chatbots & assistants
Assistants that answer from your own content, on your site, app, Telegram and WhatsApp.
- Website assistants
- Telegram and WhatsApp bots
- In-app assistants
Part of AI Solutions
AI that gets the work done
Agents that read what comes in, decide what to do, take the action in your systems and ask a person when they should. Built around your workflow, with a clear record of every step.
Flexible payment, agreed with each business.
Models we build with
- Anthropic
- OpenAI
We choose the model that fits the job and the privacy your data needs, and switch when a better one arrives. Names and marks belong to their owners. We build with these tools; no partnership, endorsement or certification is implied.
AI that does the work for you
A chatbot answers. An agent acts. We build agents that take a task from start to finish: reading an email, pulling the details out, checking your records, drafting the reply, updating the system and flagging anything unusual for a person to look at.
Every agent we build has a defined job, defined tools and defined limits. It can only touch the systems you connect, it asks for approval on the actions you specify, and every step is logged so you can see what it did and why. We start with one workflow, prove it on real cases, then extend it. That is how automation earns trust.
Why have it built by Baal
Does the whole task
Reads, decides, acts and reports back, rather than leaving the work half-done for a person to finish.
Approvals where they matter
You decide which actions run automatically and which wait for a human yes.
Every step on record
A log of what the agent saw, decided and did, so nothing happens in the dark.
What we build
Email and message triage
Reading incoming mail and messages, classifying them, extracting the request and routing it to the right place.
Drafted replies and documents
Responses, quotes, summaries and reports drafted for a person to check and send.
System updates
Creating and updating records in your CRM, ERP, ticketing or booking system from what comes in.
Multi-step workflows
Chains of actions across several systems, with checks and approvals between steps.
Scheduled and triggered agents
Agents that run on a timetable or when something happens: a new order, a form, a file.
Monitoring and exceptions
Watching for the unusual and raising it with a person instead of guessing.
Explore this division
Paperwork into data
Invoices, forms, contracts, IDs and emails turned into clean, validated data.
- Invoice and receipt processing
- Forms and applications
- ID and KYC documents
Camera and video analysis
Camera and video analysis in apps and on site: detection, counting, measurement and movement.
- Pose and movement analysis
- Object detection and counting
- Measurement from images
AI in your existing software
Summaries, drafting, search and answers added to the tools your team already works in.
- Model and provider selection
- Prompt design and testing
- Evaluation and quality monitoring
AI Solutions
AI that answers your customers, does the paperwork and sees what your cameras see.
- AI assistants and chatbots
- AI agents and workflow automation
- Document and data extraction
How we work
- 01
Talk
You tell us what you need, on WhatsApp, Telegram or the form, and you are talking to the team from the first message. We ask questions until we understand the problem properly — usually the same day.
- 02
Quote
We put the scope, the fee and the timescale in writing before any work begins. No surprises later.
- 03
Build
We build in stages and show you working software as it progresses, not only at the end.
- 04
Support
After release we stay on for updates, fixes and changes as your business grows. Ask for a change and it is done in days, not queued for next quarter.
Frequently asked questions
What stops an agent doing something wrong?
Limits. It can only use the tools we connect, it needs approval for the actions you choose, and it hands anything uncertain to a person. Every action is logged.
Which systems can an agent work with?
Anything with an API or a structured interface: email, CRM, accounting, ticketing, spreadsheets, databases and messaging. We integrate with what you already use.
How do we start?
With one workflow. We map it, build the agent, run it alongside your team on real cases, and extend it once it has proved itself.