Clinic app

Your clinic's own patient app, for one site or every branch

Patients book by treatment, doctor, branch and time, get a reminder before every visit and a nudge when a check-up is due. They follow their treatment plan, see their photos and aftercare notes, and pay by card, Apple Pay, Google Pay or at the desk. Reception runs the day from one screen, and you run every branch from one console.

9:41
Your brand

Your treatment plan

Braces

With Dr Sophea · 12 months

Step 4 of 9
  1. Check-up and X-rayDone
  2. Braces fittedDone
  3. Adjustment 1Done
  4. 4Adjustment 2Wed 15 Oct
  5. 5Adjustment 3November

Next visit

Wed 15 Oct · 09:15

Dr Sophea Chan

Aftercare instructions

9:41
Your brand

Hello, Dara

Book a visit

  • Check-up & clean
  • Whitening
  • Braces
  • Implants

Dr Sophea Chan

Dentist · Central branch

  • Mon

    13

  • Tue

    14

  • Wed

    15

  • Thu

    16

  • Fri

    17

  • 08:30
  • 09:15
  • 10:00
  • 13:30
  • 14:15
  • 15:00
Confirm Wed 15 · 09:15

We'll remind you the day before

  • Patient app + reception + admin
  • Reminders and recalls
  • Treatment plans
  • Your own store listing
  • Cards, Apple Pay and Google Pay

Your app. Built your way. Launched fast.

Plenty of companies will sell you a template and leave you to work around it. We build the app around your business: every feature you want, your brand on every screen, and any idea you bring us.

  • Fast to launch

    We have built apps like this before, so we never start from a blank page. Your app goes live fast, on a date we agree with you in writing.

  • Fully customised

    Every screen, feature and rule is set up for the way you work. Want something nobody else has? Tell us and we'll build it.

  • Under your name

    Your logo, your name, your own Apple and Google accounts. Your customers and their data are yours.

  • See it before you commit

    Your proposal shows the screens, how it all works, a written quote and when it launches. No surprises.

Get my proposal

One clinic system, a part for everyone

Patients, the front desk and the owner each have their own tools, working from the same diary.

  • Patient app

    Book, follow the treatment and pay.

    • Book by treatment, doctor, branch and time
    • Treatment plan, photos and aftercare
    • Payments, instalments and family members
  • Staff app and reception screen

    Where the front desk runs the day.

    • The day's diary for every chair and room
    • Confirm, move or cancel in one tap
    • Check patients in as they arrive
  • Admin console

    Where you run the clinic.

    • Branches, doctors and treatments
    • Recall rules and campaigns
    • Bookings, payments and reports

One app or separate apps: your choice

Everything above can be built as a single app or as separate apps. Both run on the same system and do the same things.

  • A single app

    Everyone downloads the same app and signs in. Customers see the customer screens; your staff, drivers or riders see theirs. One store listing, one app to keep up to date, and simpler to put together.

  • Separate apps

    Your customers get their own app with its own store listing, and your team gets theirs. Each app shows only what that person needs.

Either way, you run the business from a dashboard in any web browser. Not sure which suits you? Tell us how you work and we'll recommend one.

What patients and clinics expect

The booking people are used to from the apps on their phone, and the follow-up a clinic needs to keep patients coming back.

  • Online booking

    By treatment, doctor or dentist, branch and time, from the diary your staff already keep.

  • Reminders and recalls

    Automatic reminders before each visit, and a message when a check-up, cleaning or follow-up is due.

  • Treatment plans

    Each step of a plan, what is done and what is next, written by the clinic and booked from the app.

  • Photos and visit notes

    Before and after photos and notes the doctor chooses to share with the patient.

  • Prescriptions and aftercare

    The clinic's prescriptions and aftercare instructions, kept in the app to read again at home.

  • Payments and instalments

    Cards, Apple Pay, Google Pay or pay at the clinic, with instalment plans and what is left to pay.

  • Family accounts

    Parents book and manage visits for children and older relatives from one account.

  • Messages from the clinic

    Confirmations, changes, offers and news, sent to the patient's phone.

  • Private patient data

    Each patient's record is seen only by the patient and the clinic's own staff.

  • Languages

    As many languages as you need, for patients and staff.

Everything your clinic app can have

Modelled on the patient and healthcare apps people already use every day. Choose what you need at launch and what comes later; we build it, and add anything only you have.

Booking and visits

  • Book by treatment, doctor, branch and time
  • Find a doctor by specialty
  • Doctor profiles and languages spoken
  • Video consultations
  • Reschedule or cancel in the app
  • Waitlist for earlier slots
  • Reminders before every visit
  • Recalls when a check-up is due
  • Online check-in on arrival
  • Queue status and waiting time

Health records

  • Treatment plans step by step
  • Visit notes shared by the doctor
  • Prescriptions and refill requests
  • Lab and test results
  • X-rays, scans and photos
  • Aftercare instructions
  • Medicine reminders
  • Vaccination records
  • Allergies and medical history
  • Download records as PDF

Patients and family

  • Family accounts for children and parents
  • Messages from the clinic
  • Health tips and clinic news
  • Surveys after each visit
  • Ratings and reviews
  • Records private to each patient
  • Sign in with PIN or fingerprint
  • Multi-language

Doctors

  • Today's patient list
  • Patient history before each visit
  • Write notes and treatment plans
  • Issue prescriptions in the app
  • Order tests and share results
  • Video calls with patients
  • Secure messages with patients
  • Consent and intake forms
  • Before and after photos
  • Referrals between doctors

Reception and clinic

  • The day's diary for every chair and room
  • Check patients in as they arrive
  • Walk-in queue and ticket screen
  • Confirm, move or cancel in one tap
  • Branches, doctors and opening hours
  • Rooms, chairs and equipment
  • Recall rules and campaigns
  • Booking, payment and doctor reports
  • Roles and permissions for staff
  • Connection to your clinic software

Payments

  • Pay by card, Apple Pay or Google Pay
  • Deposits for bookings
  • Instalment plans with balance shown
  • Invoices and receipts in the app
  • Written estimates before treatment
  • Insurance details and claim documents
  • Treatment packages and memberships
  • Export to accounting

What the clinic gains

An app that keeps your chairs full and your patients coming back.

  • Fewer missed appointments

    Reminders and one-tap confirmation mean fewer empty slots and earlier warning of the ones that will be.

  • More patients coming back

    Recalls and follow-ups go out on time, every time, without anyone at the desk remembering them.

  • Less time on the phone

    Patients book, move and cancel in the app, so reception spends the day with the people in front of them.

  • Quiet days filled

    Send a campaign to the right patients when the diary has gaps, and see who books from it.

Open for bookings in four steps

We set it up and publish it. You tell your patients.

  1. 01

    Talk

    Your branches, doctors, treatments and how your diary works today.

  2. 02

    Brand and set up

    Your name, logo, treatments, opening hours, recall rules and payments, configured by us.

  3. 03

    Train the desk

    We show reception and your doctors the diary and the console, and help load your patient list.

  4. 04

    Launch

    Patient app submitted to Apple and Google under your accounts.

Tell us your idea. We send you a proposal.

Pick the features you like from this page, add your own ideas and tell us about your business. We come back with a proposal made for you:

Get my proposal
  • The screens, so you see exactly how your app will look
  • How every part works, for your customers, your team and you
  • Your written quote for the whole app
  • How quickly it launches, with a date

Flexible payment, agreed with each business.

9:41
Your brand

Hello, Dara

Book a visit

  • Check-up & clean
  • Whitening
  • Braces
  • Implants

Dr Sophea Chan

Dentist · Central branch

  • Mon

    13

  • Tue

    14

  • Wed

    15

  • Thu

    16

  • Fri

    17

  • 08:30
  • 09:15
  • 10:00
  • 13:30
  • 14:15
  • 15:00
Confirm Wed 15 · 09:15

We'll remind you the day before

Shown with sample branding. Your logo, name and colours go in its place.

Your clinic on every patient's phone

Patients open your app, see your name and book with you. This is where your logo goes.

  • Patient app under your own Apple and Google developer accounts.
  • Your logo and colours on the app, reminders, messages and receipts.
  • Patients are your patients, and their data stays private to them and your clinic.
  • No mention of Baal anywhere a patient can see.

Need more than booking?

A connection to your clinic software, a membership scheme, a screen for your specialty: whatever the idea, we build it around you.

  • Connections

    Your clinic or practice software, accounting and messaging tools.

  • Your own rules

    Booking, deposit, recall and follow-up rules designed around your clinic.

  • Your data, always

    Patients, bookings and payments export at any time.

Frequently asked questions

Is the app published under my clinic's name?

Yes. The patient app goes into your own Apple and Google developer accounts, with your clinic's name and logo.

We have several branches. Does it work for all of them?

Yes. Patients choose the branch when they book, each branch has its own doctors, treatments and hours, and you see them all in one console.

Is patient data private?

Yes. A patient's bookings, plans, photos and notes are seen only by that patient and your clinic's own staff. Baal does not use or share them. The app is for booking and communication; it gives no diagnosis, and every note and plan is written by your doctors.

Which payments work?

Cards, Apple Pay and Google Pay through your own payment account, or pay at the clinic. Instalment plans show patients what they have paid and what is left.

How long does it take to launch?

Fast. We have built apps like this before, so the time goes on what makes yours different: your brand, your branches and treatments, and approval by Apple and Google. Your proposal gives you a launch date.

Can it be changed for our specialty?

Yes. Treatments, recall rules, forms and messages are set up for your clinic. Anything more you want, we build for you.

Which languages does it support?

As many as you need. Patients and staff each choose their own.

Can I see a demo?

The screens on this page show what your app can look like. Yours is built around your business, so we start with a proposal: the screens, how it works, a written quote and when it launches.

Ready to build something?

Tell us about your business and your idea. Message the team directly on WhatsApp or Telegram, and we will ask what we need to know, then send you a proposal.

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