Part of Web Apps & Software

Let your customers serve themselves

Portals where customers see their account, documents, orders and bookings, update their details and get answers — without emailing your team.

Flexible payment, agreed with each business.

Lines of code on a dark screen

Payments and channels we build into web apps

  • Stripe
    Cards and wallets worldwide
  • PayPal
    Checkout and payouts
  • Telegram
    Bots, notifications and enquiries
  • WhatsApp
    Business messaging and bots
  • ABA PayWay
    Card and QR checkout
  • Bakong KHQR
    Bakong QR payments and bank transfers

Subscriptions, bookings and payouts run through your own accounts. Names and marks belong to their owners. We build with these tools; no partnership, endorsement or certification is implied.

Customer & Member Portals

Every request a customer can complete themselves is one your staff do not have to handle. A well-built portal takes the routine work — statements, documents, renewals, status checks — off the phone and out of the inbox, and puts it online at any hour.

We build portals on top of what you already run, pulling data from your accounting, CRM or operations systems so the customer sees the truth and your team keeps one source of it. Access is secure, permissions are precise, and the whole thing is designed to be used without a manual.

Why have it built by Baal

  • Open all hours

    Customers get what they need at any time, in any time zone, without waiting for a reply.

  • Secure by design

    Authentication, roles, audit trails and encrypted data handled properly from the first release.

  • Connected to your systems

    Live data from accounting, CRM and operations, so the portal is never out of date.

What we build

  • Customer accounts

    Sign-in, profiles, contact details, preferences and consent, with password and social log-in.

  • Documents and statements

    Invoices, contracts, certificates and reports available to download and sign.

  • Orders, bookings and status

    Customers track what they have bought or booked and see where it is.

  • Payments and renewals

    Paying invoices, renewing memberships and updating cards from inside the portal.

  • Messaging and requests

    Support tickets, enquiries and approvals routed to the right person on your side.

  • Partner and supplier portals

    The same approach for agents, resellers, suppliers and contractors.

Explore this division

SaaS development

Subscription software products, built to sell to many customers at once.

  • Product scoping and MVP
  • Multi-tenant architecture
  • Subscriptions and billing

Directory & listing platforms

Searchable directories, listings, reviews and maps, with the admin to run them.

  • Business and place directories
  • Property and rental listings
  • Jobs, classifieds and marketplaces

Dashboards & reporting

Your numbers, live, on one screen — from every system you run.

  • KPI and management dashboards
  • Operational dashboards
  • Data pipelines and warehousing

Web Apps & Software

Software your customers and staff use in a browser, built to your brief.

  • SaaS products
  • Customer and member portals
  • Booking and membership systems

How we work

  1. 01

    Talk

    You tell us what you need, on WhatsApp, Telegram or the form, and you are talking to the team from the first message. We ask questions until we understand the problem properly — usually the same day.

  2. 02

    Quote

    We put the scope, the fee and the timescale in writing before any work begins. No surprises later.

  3. 03

    Build

    We build in stages and show you working software as it progresses, not only at the end.

  4. 04

    Support

    After release we stay on for updates, fixes and changes as your business grows. Ask for a change and it is done in days, not queued for next quarter.

Weighing a white-label platform?

See what a custom build gives you that renting does not: your own app listing, your code, your data, and changes when you ask.

Compare custom with white-label

Frequently asked questions

Can the portal use data from our existing system?

Yes, and it should. We connect to your accounting, CRM or operations software so the customer sees live information and your team keeps one record of it.

How secure is it?

Secure log-in, role-based permissions, encrypted data and an audit trail come as standard. We build to the level your sector requires and explain the choices in the quote.

Can it be branded as ours?

Entirely. The portal runs under your domain with your design, and customers never see our name.

Ready to build something?

Tell us about your business and your idea. Message the team directly on WhatsApp or Telegram, and we will ask what we need to know, then send you a proposal.

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