Process automation
Approvals, notifications, documents and hand-offs done by software, not by hand.
- Approval workflows
- Notifications and reminders
- Zapier, Make and n8n automations
Part of Business Systems
Hotel management software, built around your hotel
Rooms, rates and availability, direct bookings, arrivals and departures, room status, guest requests and the day's figures, in one system with your name on it. We start from our working hotel platform and customise it for you.
Flexible payment, agreed with each business.
Tools we connect and automate with
- Off-the-shelf automation, set up properly
- Off-the-shelf automation, set up properly
- Self-hosted automation
- Bots, notifications and enquiries
Where the process needs logic these tools cannot hold, we build it. Names and marks belong to their owners. We build with these tools; no partnership, endorsement or certification is implied.
Hotel Management Software
Many hotels run on a booking tool from one company, a front-desk spreadsheet, housekeeping on paper and guest requests arriving by phone and chat. Hotel management software brings rooms, bookings, the front desk, housekeeping and the day's figures together, so the team works from one picture and the owner sees the whole property on one screen.
We start from a working base: our hotel app, which you can try in its live demo, with direct booking of rooms and packages, online check-in, a staff app for requests, arrivals, departures and room status, and an admin console for rooms, rates, offers, payments and reports. Then we customise it for how your hotel runs: your room types and rate rules, your front-desk and housekeeping routines, which staff see what, and how it connects to your channel manager, payment provider and accounting. It works on tablets, phones and desktops, for one property or several. The proposal sets out what is included, then the written quote.
Why have it built by Baal
Every booking in one place
Direct, phone and walk-in bookings on one calendar, with rooms, rates and availability always up to date.
A front desk that keeps up
Arrivals, departures and room status on one screen, with guests checked in online before they arrive.
The day's figures, every property
Occupancy, bookings, revenue and guest requests for each property, live, from anywhere.
What we build
Rooms, rates and availability
Room types, seasons, packages and offers, with availability that updates the moment a room is booked.
Direct booking
Guests book and pay on your own website and app, so more bookings come to you directly.
Front desk
Arrivals, departures, room moves, online check-in and the guest's bill, on one screen.
Housekeeping and room status
Rooms marked clean, dirty or out of order, with tasks sent to the housekeeping team's phones.
Guest requests and services
Room service, spa and dining booked from the guest app, and requests answered by staff in one tap.
Reports for every property
Occupancy, revenue, bookings by source and guest requests, by property and day.
Explore this division
Custom CRM
A CRM built around how you sell, with smart tools built in, and owned by you.
- Lead and enquiry inbox
- Sales pipeline
- Customer records
Internal tools & CRM
Custom CRM, staff portals and admin tools built around how your team works.
- Custom CRM
- Lead and enquiry management
- Customer and staff portals
POS & inventory
Point-of-sale, stock control and multi-branch reporting, with card and QR payments at the till.
- Point-of-sale
- Inventory and stock control
- Barcodes and labels
Spreadsheet to software
Turning spreadsheets and paper into proper systems with permissions, history and reporting.
- Process and spreadsheet mapping
- Data migration
- Forms that replace paper
Church management software
Church management software built around your church: members, groups, giving, attendance and volunteers in one place.
- Member and family directory
- Small groups and ministries
- Giving records and statements
Construction management software
Construction management software built around your company: projects, schedules, site diaries, costs and subcontractors in one place.
- Project tracking and schedules
- Site diaries and photos
- Costs, variations and purchase orders
Property management software
Rental property management software built around your portfolio: properties, tenants, leases, rent, maintenance and owner reports in one place.
- Properties, units and tenants
- Leases and renewals
- Rent tracking and arrears
Field service management software
Field service software built around your jobs: bookings, scheduling, dispatch, a mobile app for your technicians, quotes, invoices and customer history in one place.
- Bookings and job requests
- Scheduling and dispatch
- Technician mobile app
Custom software development
Custom software built around how your business works: web apps, mobile apps, business systems and integrations, designed, built, hosted and supported by one team.
- Web applications
- Mobile apps
- Business systems
Loyalty program software
Your own loyalty program: points or stamps, rewards, member tiers and offers, in your own app and on your website, under your brand.
- Points and stamp cards
- Rewards catalogue
- Member tiers
Legal practice management software
Practice management software built around your law firm: matters, clients, deadlines, documents, time and billing in one system.
- Matters and clients
- Deadlines, tasks and calendar
- Documents and templates
Applicant tracking system
An applicant tracking system and recruitment CRM built around how you hire: jobs, candidates, pipelines, interviews and offers in one place.
- Jobs and careers page
- Candidate pipelines
- CV parsing and search
Restaurant management software
One system for your restaurant: orders, table bookings, the kitchen screen, stock, staff and reports, under your own brand.
- Orders and kitchen screen
- Table bookings
- Stock and suppliers
HR management software
An HR management system built around your company: staff records, leave, attendance, documents, reviews and payroll exports in one place.
- Employee records
- Leave and absence
- Attendance and timesheets
Order management system
An order management system built around how you sell: every order from every channel, stock, picking, shipping and purchase orders in one place.
- Orders from every channel
- Stock across locations
- Picking, packing and shipping
Maintenance management software (CMMS)
A maintenance management system built around your sites: assets, work orders, preventive maintenance, spare parts and reports in one place.
- Assets and equipment
- Work orders
- Preventive maintenance
Fleet management software
Fleet management software built around your vehicles: live map, drivers, jobs and trips, servicing, fuel and reports in one place.
- Live map and trip history
- Driver app
- Dispatch and jobs
Business Systems
The tools your team works in every day, built around how your business actually runs.
- Internal tools and dashboards
- Process and workflow automation
- CRM and customer management
How we work
- 01
Understand
We learn how the business works day to day and where the friction actually is.
- 02
Propose
We set out what we would build and the timescale in a written quote before anything starts.
- 03
Build
We build in stages and put working software in front of your team as it progresses.
- 04
Support
We stay on for updates, fixes, and changes as the way you work changes.
Weighing a white-label platform?
See what a custom build gives you that renting does not: your own app listing, your code, your data, and changes when you ask.
Frequently asked questions
Can we try it first?
Yes. Our hotel app is live in its demo, where you can brand it with your own name and logo and try direct booking, online check-in and the staff app. What we change for your hotel is set out in the proposal, then the written quote.
Can it work with the tools we already use?
Yes. It can connect to your channel manager, payment provider, door locks and accounting software, or replace the tools you no longer want. The connections you need are set out in the proposal, then the written quote.
Do we have to change everything at once?
No. Many hotels start with direct booking and the front desk, then add housekeeping, guest services and reports. Each stage is set out in the proposal, then the written quote.
How is it quoted?
Every system is quoted to your budget. Tell us how your hotel runs, we send a proposal, then a written quote, then an invoice.
Ready to build something?
Want a ready-made app? Pick it, tell us your business name and you can be live in about 7 to 14 days. Something custom? Tell us about it on WhatsApp or Telegram and we send you a proposal and a written quote.