Process automation
Approvals, notifications, documents and hand-offs done by software, not by hand.
- Approval workflows
- Notifications and reminders
- Zapier, Make and n8n automations
Part of Business Systems
Your own order management system, built around how you sell
One system for orders from your website, marketplaces, phone and sales team, with stock, picking, shipping, returns and purchase orders to suppliers. Shaped to your business, not a generic package.
Flexible payment, agreed with each business.
Tools we connect and automate with
- Off-the-shelf automation, set up properly
- Off-the-shelf automation, set up properly
- Self-hosted automation
- Bots, notifications and enquiries
Where the process needs logic these tools cannot hold, we build it. Names and marks belong to their owners. We build with these tools; no partnership, endorsement or certification is implied.
Order Management System
Many growing businesses take orders in several places at once: a website, a marketplace, email, phone and a sales rep's notebook. Stock goes wrong, orders are missed and customers chase for updates. An order management system brings every order into one place, keeps stock right across every channel and shows each order's status from payment to delivery.
We start from how you actually sell and fulfil: your channels, your products and stock locations, how orders are approved, picked, packed and shipped, and how you buy from suppliers. Then we build the system around that, in stages your team can use as they arrive, and bring your products, customers and open orders across. It connects to your online store, marketplaces, couriers and accounting software. We host it, keep it secure and support it after launch, and the system is yours.
Why have it built by Baal
Every order in one place
Orders from every channel on one screen, with status, payment and delivery for each.
Stock you can trust
Stock updated across every channel as orders come in, with low-stock alerts before you run out.
Customers kept informed
Order confirmations, shipping updates and tracking links sent automatically.
What we build
Orders from every channel
Website, marketplace, phone, email and sales-rep orders brought into one list, with no retyping.
Stock across locations
Stock by warehouse, shop or van, reserved as orders arrive and adjusted on returns.
Picking, packing and shipping
Pick lists, packing slips, courier labels and tracking numbers, with orders split or combined.
Purchase orders to suppliers
Purchase orders raised from low stock, approved, sent to suppliers and received into stock.
Returns and refunds
Return requests, reasons, inspection and refunds or replacements, with stock put back.
Reports and accounting
Sales, margins and stock reports, with invoices and orders passed to your accounting software.
Explore this division
Custom CRM
A CRM built around how you sell, with smart tools built in, and owned by you.
- Lead and enquiry inbox
- Sales pipeline
- Customer records
Internal tools & CRM
Custom CRM, staff portals and admin tools built around how your team works.
- Custom CRM
- Lead and enquiry management
- Customer and staff portals
POS & inventory
Point-of-sale, stock control and multi-branch reporting, with card and QR payments at the till.
- Point-of-sale
- Inventory and stock control
- Barcodes and labels
Spreadsheet to software
Turning spreadsheets and paper into proper systems with permissions, history and reporting.
- Process and spreadsheet mapping
- Data migration
- Forms that replace paper
Church management software
Church management software built around your church: members, groups, giving, attendance and volunteers in one place.
- Member and family directory
- Small groups and ministries
- Giving records and statements
Construction management software
Construction management software built around your company: projects, schedules, site diaries, costs and subcontractors in one place.
- Project tracking and schedules
- Site diaries and photos
- Costs, variations and purchase orders
Property management software
Rental property management software built around your portfolio: properties, tenants, leases, rent, maintenance and owner reports in one place.
- Properties, units and tenants
- Leases and renewals
- Rent tracking and arrears
Field service management software
Field service software built around your jobs: bookings, scheduling, dispatch, a mobile app for your technicians, quotes, invoices and customer history in one place.
- Bookings and job requests
- Scheduling and dispatch
- Technician mobile app
Custom software development
Custom software built around how your business works: web apps, mobile apps, business systems and integrations, designed, built, hosted and supported by one team.
- Web applications
- Mobile apps
- Business systems
Loyalty program software
Your own loyalty program: points or stamps, rewards, member tiers and offers, in your own app and on your website, under your brand.
- Points and stamp cards
- Rewards catalogue
- Member tiers
Legal practice management software
Practice management software built around your law firm: matters, clients, deadlines, documents, time and billing in one system.
- Matters and clients
- Deadlines, tasks and calendar
- Documents and templates
Applicant tracking system
An applicant tracking system and recruitment CRM built around how you hire: jobs, candidates, pipelines, interviews and offers in one place.
- Jobs and careers page
- Candidate pipelines
- CV parsing and search
Restaurant management software
One system for your restaurant: orders, table bookings, the kitchen screen, stock, staff and reports, under your own brand.
- Orders and kitchen screen
- Table bookings
- Stock and suppliers
HR management software
An HR management system built around your company: staff records, leave, attendance, documents, reviews and payroll exports in one place.
- Employee records
- Leave and absence
- Attendance and timesheets
Hotel management software
One system for your hotel: rooms and rates, direct bookings, the front desk, housekeeping, guest requests and reports, under your own brand.
- Rooms, rates and availability
- Direct booking
- Front desk
Maintenance management software (CMMS)
A maintenance management system built around your sites: assets, work orders, preventive maintenance, spare parts and reports in one place.
- Assets and equipment
- Work orders
- Preventive maintenance
Fleet management software
Fleet management software built around your vehicles: live map, drivers, jobs and trips, servicing, fuel and reports in one place.
- Live map and trip history
- Driver app
- Dispatch and jobs
Business Systems
The tools your team works in every day, built around how your business actually runs.
- Internal tools and dashboards
- Process and workflow automation
- CRM and customer management
How we work
- 01
Understand
We learn how the business works day to day and where the friction actually is.
- 02
Propose
We set out what we would build and the timescale in a written quote before anything starts.
- 03
Build
We build in stages and put working software in front of your team as it progresses.
- 04
Support
We stay on for updates, fixes, and changes as the way you work changes.
Weighing a white-label platform?
See what a custom build gives you that renting does not: your own app listing, your code, your data, and changes when you ask.
Frequently asked questions
Can it work with the tools we already use?
Yes. It can connect to your online store, marketplaces, couriers, payment providers and accounting software, and we bring your products, customers and open orders across. Which connections you need is set out in the proposal, then the written quote.
Can it handle wholesale and trade orders?
Yes. Customer price lists, credit terms, minimum quantities and order approvals can all be part of it. What your trade customers need is set out in the proposal, then the written quote.
Do we have to build everything at once?
No. Most start with orders from every channel and stock, then add shipping, purchase orders and returns. Each stage is set out in the proposal, then the written quote.
How is it quoted?
Every system is quoted. Tell us how you take and fulfil orders, we send a proposal, then a written quote, then an invoice.
Ready to build something?
Want a ready-made app? Pick it, tell us your business name and you can be live in about 7 to 14 days. Something custom? Tell us about it on WhatsApp or Telegram and we send you a proposal and a written quote.